bajee Terms & Conditions

bajee is an online entertainment platform that provides casino games, slots, and sports betting services. These terms and conditions ("Terms") form a legal agreement between bajee and its users ("Member" or "you").

By using this website (bajee.mom) or any service provided by bajee, you confirm that you have fully read, understood, and agreed to these terms. If you do not agree with these terms, please refrain from using our platform.

1.1 Scope of Services

bajee provides the following services:

• Online casino games — roulette, blackjack, baccarat, and live dealer games
• Slot machine games — a collection of games from various software providers
• Sports betting — betting on cricket, football, kabaddi, and various other sports
• VIP membership programme and bonus offers

1.2 Service Availability

bajee reserves the right to temporarily suspend services at any time without prior notice for technical maintenance or other reasons. In such cases, bajee will not be liable for any compensation.

The following eligibility requirements must be met to participate at bajee:

• Age: You must be 21 years of age or older. This platform operates for users aged 21+.
• Identity: You must be a real individual and operate the account in your own name.
• Mental capacity: You must be fully capable of making independent decisions with complete mental capacity.
• Single account: Each individual may hold only one account.

When opening an account at bajee, you must provide accurate and truthful information. Providing false information may result in account cancellation and forfeiture of any deposited funds.

3.1 Information Required at Registration

• Full legal name (as per national identity card)
• Active mobile number and email address
• Date of birth (for age verification)
• Information about your preferred payment method

3.2 Account Security

It is your responsibility to keep your account password and login details completely confidential. bajee will never ask for your password by phone or email. If you notice any unauthorised access to your account, contact support immediately.

3.3 KYC Verification

bajee may request the following documents at any time as part of Know Your Customer (KYC) verification:

• National Identity Card (NID), passport, or birth registration certificate
• Utility bill or bank statement as proof of address
• Documents confirming ownership of the payment method

If documents are not provided within the specified timeframe, the account may be temporarily suspended.

bajee supports transactions through the most widely used payment methods in Bangladesh.

4.1 Deposit Rules

• Minimum deposit: ৳300 (for each method)
• Accepted methods: bKash, Nagad, Rocket, bank transfer (e.g. Dutch-Bangla Bank, Islami Bank)
• Deposited funds must come from your own payment method only
• Deposits made through a third party are strictly prohibited

4.2 Withdrawal Rules

• Minimum withdrawal: ৳800
• Withdrawal time: Processing is generally completed within 5 to 30 minutes
• Withdrawals can only be made to the same method used at the time of deposit
• Withdrawal requests may not be processed if KYC verification has not been completed

4.3 Transaction Verification

bajee reserves the right to verify any transaction to prevent fraud. In the case of suspicious transactions, bajee may cancel the transaction and investigate the associated account.

bajee offers various types of bonuses and promotional offers for members. Specific terms apply to the use of these bonuses.

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳10,000.

• Example: Deposit ৳1,000 and receive a ৳1,000 bonus — total balance ৳2,000
• Example: Deposit ৳22,000 and receive a maximum ৳10,000 bonus — total balance ৳32,000

5.2 Wagering Requirements

Wagering requirements must be met before bonus funds can be withdrawn.

• Wagering requirement: you must wager 10 times the bonus amount
• Example: ৳1,000 bonus × 10 = ৳10,000 must be wagered before withdrawing bonus winnings
• Wagering is calculated on the bonus amount only (not the combined deposit and bonus)
• If wagering is not completed before the bonus expires, the bonus will be forfeited

5.3 General Bonus Rules

• A member may take advantage of each promotion only once
• Claiming bonuses through multiple accounts from the same household, address, or payment method is prohibited
• bajee reserves the right to modify or cancel the terms of any bonus offer at any time
• If bonus abuse is suspected, bajee may investigate the member's account

All games at bajee are operated on the basis of fair play principles. Game outcomes are entirely random and determined by a neutral algorithm.

6.1 Fair Play Policy

• bajee is committed to ensuring fair and impartial results in all games
• The use of any bots, automation software, or cheating tools is strictly prohibited
• Playing in collusion with other members or in groups is prohibited
• Violation of game rules may result in bets being voided and accounts being suspended

6.2 Sports Betting Rules

• All bets are considered final once confirmed and cannot be changed
• If a match is postponed or cancelled, bets will be settled in accordance with bajee's policy
• If incorrect odds are displayed due to a technical error, bajee reserves the right to void those bets

6.3 Technical Issues in Games

If a game or bet is affected by a technical issue, bajee will make an appropriate decision after review. In such cases, bajee's decision will be considered final.

bajee places the highest importance on responsible gaming. We believe that gambling is a form of entertainment — it should not be considered a source of income.

7.1 Self-Control Tools

bajee provides members with the following features:

• Setting deposit limits (daily, weekly, or monthly)
• Setting betting limits
• Temporary break facility (self-exclusion)
• Option to close the account entirely

Contact the support team to access these features.

7.2 Problem Gambling Prevention

If you feel that gambling is having a negative impact on your life or your family's life, please contact our support team immediately. bajee will assist you while maintaining complete confidentiality in this matter. For more information, visit our responsible gaming page.

bajee reserves the right to temporarily suspend or permanently close any member's account under the following circumstances:

• Violation of any provision of these terms
• Providing false information or forging documents
• Operating multiple accounts
• Evidence of bonus abuse or fraud
• Suspicion of money laundering
• Use of bots or automated software
• Misconduct or threatening behaviour towards other members

8.1 Member Account Closure Request

If a member wishes to close their account, they can email [email protected] or inform the support team via live chat. Before the account is closed, all active bets will be settled and any remaining balance (if the applicable wagering conditions have been met) will be returned.

bajee takes the protection of your personal information very seriously. To learn about our full privacy policy, visit the Privacy Policy page.

9.1 Data Protection

• All data is protected by SSL encryption technology
• Your personal information will not be sold to third parties
• Your information will not be shared except where required by law

9.2 Use of Cookies

The bajee website uses cookies to improve your browsing experience. By using the site, you are consenting to the use of cookies. You can manage cookies through your browser settings, though this may limit some functionality of the site.

bajee accepts no liability for the following:

• Losses caused by service interruptions due to technical issues
• Losses caused by your internet connection being disrupted
• Losses caused by issues with third-party software or game providers
• Losses resulting from negligently sharing account details with others
• Financial losses due to the normal wins and losses of gambling

If a dispute arises between bajee and a member, it will be resolved in the following manner:

11.1 Complaint Submission Process

• First, report the issue via 24/7 live chat or by email at [email protected]
• The support team will review your complaint and respond
• If the matter is not resolved at the first level, it will be escalated to higher authority

11.2 Finality of Decisions

Decisions made by bajee following an investigation will be considered final. It is the member's responsibility to provide all relevant information and evidence when submitting a complaint.

bajee reserves the right to change, amend, or update these terms and conditions at any time. Changes will take effect from the moment they are published on the website.

For significant changes, bajee will notify members via email or through the platform. Continued use of bajee after any changes will be considered acceptance of the new terms and conditions.

The latest terms and conditions will always be available on this page. It is recommended that you visit this page regularly to stay informed about updates.

Contact

If you have any questions or comments about these terms and conditions, please contact us:

• 24/7 live chat support — in Bengali and English
• Email: [email protected]