Your privacy is our priority

bajee's Privacy Policy

This policy provides a complete description of how personal information of every player registered on the bajee platform is collected, stored, used, and protected.

Last updated: 2026. Registered users will be notified if this policy changes.
1

Introduction & Scope

bajee ("we", "our", "platform") operates a safe and reliable online casino and sports betting service for Bangladeshi players. This privacy policy explains what information we collect about you when you use bajee's website, app, or any other medium, why we collect it, and how we keep it secure.

This policy applies to all registered members and visitors of bajee. Using our service means you have read these privacy policy terms and agree to abide by them.

This policy is an integral part of bajee's Terms & Conditions. For any questions regarding data protection, contact us directly.
2

What Information We Collect

bajee collects various types of information, which are categorised in detail below.

2.1 Registration Information

Information you provide when opening an account includes:

  • Full name and date of birth (for age verification)
  • Email address and mobile number
  • Residential address within Bangladesh
  • National ID or passport number (for identity verification)
  • Preferred language and currency (Bangladeshi Taka — ৳)

2.2 Financial Transaction Information

The following information is required to process deposits and withdrawals:

  • bKash, Nagad, or Rocket mobile banking number
  • Bank account number and bank name (for bank transfers)
  • Transaction amounts and history

2.3 Automatically Collected Information

When you use bajee, certain information is recorded automatically:

  • IP address and device type
  • Browser type and operating system information
  • Website visit times, page navigation, and session data
  • Information obtained through cookies and similar tracking technologies
3

How and Why We Use Your Information

bajee uses your information only for legitimate and necessary purposes. These include:

3.1 Account Management & Identity Verification

Your account is kept active, login security is ensured, and age verification is carried out to provide services only to those aged 21 and above.

3.2 Financial Transaction Processing

Your information is used to securely process deposits and withdrawals, maintain transaction records, and prevent fraud.

3.3 Customer Support

Our 24/7 live chat and email support team can view relevant account information to resolve your issues. All support interactions are logged for service improvement purposes.

3.4 Responsible Gaming

bajee monitors players' gaming habits to identify the risk of excessive play and to provide responsible gaming support when needed.

3.5 Technical Improvement & Security

Information is analysed to improve platform performance, diagnose technical issues, and prevent cyberattacks.

4

Sharing Information with Third Parties

bajee does not sell, rent, or commercially distribute your personal information. However, information may be shared with specific third parties in the limited circumstances described below:

4.1 Payment Processors

The necessary financial information is shared with the relevant payment gateway to complete bKash, Nagad, Rocket, or bank transfer transactions. These organisations handle information according to their own privacy policies.

4.2 Technology & Service Providers

The minimum necessary information may be shared with trusted technology partners for platform operations — always under contractual confidentiality terms.

4.3 Legal Obligations

If a court, regulatory body, or law enforcement authority requests information through a legal order, bajee is obliged to comply. In such cases, we will make every effort to notify you in advance where possible.

Outside the circumstances described above, bajee never discloses your information to third parties.
5

Cookies & Tracking Technologies

bajee's website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help us improve the site's functionality.

5.1 Essential Cookies

Core site functions — such as maintaining login sessions and ensuring security — are not possible without these cookies. They are always active.

5.2 Functional Cookies

These cookies are used to remember your language preferences, session settings, and personalised experience.

5.3 Analytics Cookies

Anonymous analytics data is collected to understand site traffic, page visits, and user behaviour. This information is used to improve the site.

5.4 Cookie Controls

You can control or delete cookies at any time through your browser settings. However, disabling essential cookies may prevent some site functions from working correctly.

6

Data Security Measures

bajee follows industry-standard technologies and practices to protect your personal and financial information. The key components of our security framework are:

  • SSL Encryption: All data transfers are encrypted using SSL (Secure Socket Layer) technology, making it impossible for third parties to read the data.
  • Secure Servers: Your information is stored in secure data centres where unauthorised access is controlled.
  • Access Controls: Only authorised bajee staff can view your information, and only as required for specific work purposes.
  • Security Monitoring: Systems are regularly monitored to detect suspicious activity.
  • Two-Factor Authentication: An additional security layer is available for account access.
No method of transmitting information over the internet or electronic storage is 100% secure. However, bajee is committed to ensuring the highest level of protection.
7

Data Retention Period

bajee retains your information for as long as it is needed to provide services and meet legal obligations.

7.1 Active Accounts

All information is retained while your account remains active. Financial transaction records are kept long-term in accordance with legal requirements.

7.2 Closed Accounts

Even after an account is closed, certain information is retained for a specified period — primarily for resolving financial disputes, preventing fraud, and meeting legal obligations.

7.3 Data Deletion Requests

After legal obligations have been met, you may request that your personal information be deleted. Please contact our support team regarding this.

8

Your Rights & Choices

Every player registered with bajee has the following rights regarding their personal information:

8.1 Right to Access

You may request to view the information stored in your account. We will provide the information within a specified timeframe after verification.

8.2 Right to Correction

If your account contains incorrect or outdated information, you may request a correction. The necessary changes will be made after identity verification.

8.3 Right to Opt Out of Marketing Communications

If you do not wish to receive promotional emails or messages from bajee, you can change this preference at any time. Important service-related messages may still be sent.

8.4 Right to Close Your Account

You may close your bajee account at any time. It is recommended that all pending withdrawals be completed before closing. Some information may be retained after account closure in accordance with legal requirements.

To exercise any of the above rights, email [email protected] or contact our 24/7 live chat.
9

Protection of Minors

All bajee services are for individuals aged 21 and above only. We do not intentionally collect information from anyone under the age of 21.

Age verification is mandatory at registration. If information belonging to a minor is found in our system, the relevant account will be closed immediately and all information will be deleted.

If you believe a minor has opened an account on bajee, please notify our support team immediately.

10

Changes to This Policy

bajee may update this privacy policy from time to time — due to technical changes, business requirements, or legal obligations.

If any significant changes are made, registered users will be notified in advance by email or through a notification on the platform. Continued use of the service after the updated policy takes effect will be taken to mean that you have accepted the new policy.

The "Last Updated" date at the top of this page is always kept current. It is recommended that you review this policy regularly.

Privacy Contact

If you have any questions, concerns, or requests regarding this privacy policy, please contact the bajee support team. We provide 24/7 support in both Bengali and English.

24/7 Live Chat

For more information, also see our Terms & Conditions and Responsible Gaming pages.